Distance Education State Authorization 信息 and Complaints

State Authorization Reciprocity Agreement (SARA) – What is it?
Excerpt from the Georgia Non-公共 Postsecondary Education Commission
"SARA (State Authorization Reciprocity Agreements) is a national initiative which seeks to establish comparable national standards for the interstate offering of postsecondary distance-education courses and programs. SARA is a voluntary agreement among regional compacts (SREB, NEBHE, MHEC, 以及WICHE)和成员国. Each member state approves their in-state institutions for SARA participation.  Institutional membership is voluntary and open to accredited, degree-granting institutions from all sectors of postsecondary education (proprietary, 公共, 私人).  一旦获得批准, SARA member institutions may offer distance education programs in other SARA member states without additional authorization. 有关SARA的更多信息, 访问NC-SARA 资源 and for the latest listing of participating states and institutions, 访问NC-SARA.  Institutional participation in SARA agreements is intended to simply the process of taking online courses across at institutions in other states.

参考网址:  http://gnpec.georgia.gov/state-authorization-reciprocity-agreement-sara

佩因大学 is a participating institutional member of GA-SARA and NC-SARA and is authorized to offer distance education courses and programs to participating students.  Federal regulations require that contact information be provided for filing complaints with 佩因大学, with the Transnational Association of Christian Colleges and 学校 (TRACS), and the appropriate state agency for handling complaints in the state where a student is located, 在这种情况下, the Georgia Non-公共 Postsecondary Education Commission (GNPEC) for GA - SARA.

If students have a complaint about 佩因大学's distance education courses, 以下选项可用:

学生抱怨
第一步:所有学生
所有的学生, regardless of course delivery modality or physical location, should first seek resolution for complaints by speaking with the instructor, 时任系主任, 然后是教务处.  Often resolution can be achieved if students schedule appointments with the instructor of record to address issues.   在部门一级, the next course of action would be to discuss the issue with the department chair.  Students are advised to resolve issues at the instructor and departmental levels first.  如果问题不能在这些级别上解决, there are other means by which a student may address complaints.  A comprehensive resource on student complaint and grievance procedures can be found on the 佩因大学 website within the 大学目录.  Students may also contact the Office of 学术事务 or the Office of 学生事务 for advice and guidance.

For questions concerning online and distance education courses or SARA-related issues, please contact the Acting Vice 总统 of 学术事务 and Director of Distance Education, Dr. M. 米德尔顿, 邮寄:教务处, 第十五街1235号, 奥古斯塔, Georgia  30919; via e-mail through mmiddleton@c-midori.net; or phone: 706.396.8102.

Step 2: Determined by the Student's Physical Location
位于乔治亚州外: If a complaint cannot be resolved through 佩因大学's complaint process (Step 1), 然后是NC-SARA州的学生, 包括除加州以外的所有州, may submit complaints to the Georgia Non-公共 Postsecondary Education Commission with oversight for GA – SARA participating institutions.  If a complaint cannot be resolved through 佩因大学's complaint process, students may file a complaint with the Georgia Non-Public Postsecondary Education Commission.   Below are links to the state agency student complaint rules:

GNPEC学生投诉规则 
http://gnpec.georgia.gov/student-resources/student-complaints/ga-sara-student-complaint-rules

GNPEC投诉流程 
http://gnpec.georgia.gov/student-resources/complaints-against-institution

GNPEC投诉表格
http://gnpec.georgia.gov/student-resources/complaints-against-institution/gnpec-complaint-form

For complaints concerning Federal Student 援助, contact the U.S. 教育部
http://answers.ed.gov/link/portal/28022/28025/Article/1013/Complaint-against-a-school

GA-SARA的GNPEC联系信息
Georgia Non-Public Postsecondary Education Commission
东交易广场2082号
塔克，GA 30084
电话:770.414.3300
传真:770.414.3309
网站:  http://gnpec.georgia.gov/student-resources/complaints-against-institution

学生投诉的额外资源
Transnational Association of Christian Colleges and 学校 (TRACS)
十大赌博平台排行榜是由TRACS认证的, the Transnational Association of Christian Colleges and 学校 to award bachelor's degrees.  TRACS expects resolution of complaints to be resolved by every means available through 佩因大学's procedures and processes before submitting a complaint to the accrediting body.  Complete information concerning the TRACS complaint process is located at BP104, Complaints Against Member Institutions or TRACS, located in the TRACS Policies and Procedures Manual at http://tracs.org/Documents/PoliciesandProceduresManual.pdf.  Complaints are submitted in writing on the TRACS Complaint Processing Form and in accordance with the provisions detailed on the TRACS Complaint 信息 Sheet.

Submit two hard copies of all materials associated with the complaint to:
总统
Transnational Association of Christian Colleges and 学校
森林路15935号
福里斯特，弗吉尼亚24551
电话:434.525.9539
电子邮件:  info@tracs.org
网站:  http://tracs.org/